Property Manager

Bentley Staffing is seeking a confident Property Manager to lead the overall profitability and operation of a student housing property. We expect the Property Manager to motivate and mentor high-performing teams that provide an unparalleled living experience to the residents. As the on-site leader and decision-maker, the Property Manager will be accountable for maximising property income, occupancy, and NOI. We are looking for a financially savvy, industry-knowledgeable leader who can implement creative leasing strategies that contribute to the property’s success.

SALARY: $85,000 to $110,000

OTHER BENEFITS: 15% bonus potential annually, Pension, Health Benefits

START DATE: As soon as possible

 

JOB RESPONSIBILITIES 

Personnel Management: 

  • Manage on-site staff by implementing effective recruitment, training, coaching and development programs to maintain high-quality standards.
  • Conduct employee evaluations, including performance reviews, corrective action reviews, and termination paperwork, and document them appropriately.
  • Oversee the entire Turn process as per the company’s policies and procedures.

Strategic Leasing Management:

  • Consistently evaluate market conditions and trends to maintain product knowledge of property and competitors. Ensure leasing staff acquires similar knowledge.
  • Efficiently show, lease, and move in prospective residents.
  • Direct efforts towards implementing sales and marketing plans that maximize rental income and budgeted occupancy.

Financial management:

  • Achieve the highest possible net operating income by implementing effective cost control and revenue improvement programs. Identify trends and recommend appropriate strategies and adjustments.
  • Develop yearly operating budgets/forecasts and accurately prepare and convey all operational and financial data to the Regional Manager promptly. Be responsive and receptive to owners’ needs, goals, and objectives.
  • Monitor the timely receipt and reconciliation of rent collections and ensure that landlord/resident statutes are followed.

Customer service:

  • Manage resident retention and service request follow-up programs.
  • Monitor service request turnaround and ensure the responsiveness of the maintenance staff.

Administration & Risk Management:

  • Accurately complete all required reports as outlined in the company policies and procedures, as well as any additional reports requested by the owner and/or supervisor(s).
  • Conduct apartment inspections every month, and also before move-in and at move-out.
  • Manage the property’s risks effectively by promptly communicating incidents and potential liabilities to relevant parties.

REQUIREMENTS:

  • A high school diploma or equivalent is required, but a college degree is preferred.
  • You should have at least four (4) years of experience in multi-family property management.
  • Two (2) years of campus student housing management experience is highly preferred.
  • You should have proven abilities to perform in all areas of property management, such as people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
  • You should be able to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts.
  • You must have excellent verbal and written communication skills.
  • You should have a working knowledge of Property Management software; Entrata is highly preferred.
  • Travel may be required as necessary to attend training and other company functions.