Spa Manager

We are looking for a full-time permanent Spa Manager for a boutique hotel resort set in the countryside of Northumberland County on the outskirts of Cobourg.   In this role you will be working in a ‘hands-on’ role, assisting where necessary while supervising a team of 5-6 therapists and ensuring the smooth running of the daily operations.

START DATE:   As soon as possible

RATE OF PAY: $18 P/H plus tips and gratuities

HOURS OF WORK: 5 Days a week – must be able to work weekends, 9.30am to 6.00pm

RESPONSIBLITIES:

• Manage the day-to-day operations of the Spa.
• Able to step in where necessary to assist with treatments such as massage therapy and other body conditioning treatments.
• Schedule employees and assign work to ensure proper coverage.
• Communicate and enforce policies and procedures.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Create a spa environment and experience to ensure the guest’s spa experience is superior in service and value.
• Maintain adequate spa inventories and ensure facilities are prepared for daily services.
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Perform other duties as assigned.

REQUIREMENTS:

• High school diploma
• Minimum 3 years supervisory experience in a Spa or similar setting
• Minimum 3 years esthetician therapy experience
• Esthetician certification
• Excellent communicator – both verbally and written
• Excellent proven customer service skills
• Must be available to work weekends and most holidays.
• Own transportation to location – not on a bus route