Spa Manager

We are looking for a full-time permanent Spa Manager for a boutique hotel resort set in the countryside of Northumberland County on the outskirts of Cobourg.   In this role you will be working in a ‘hands-on’ role, assisting where necessary while supervising a team of 5-6 therapists and ensuring the smooth running of the daily operations.

START DATE:   As soon as possible

RATE OF PAY: $18 P/H plus tips and gratuities

HOURS OF WORK: 5 Days a week – must be able to work weekends, 9.30am to 6.00pm

 

RESPONSIBLITIES:

  • Manage the day-to-day operations of the Spa.
  • Able to step in where necessary to assist with treatments such as massage therapy and other body conditioning treatments.
  • Schedule employees and assign work to ensure proper coverage.
  • Communicate and enforce policies and procedures.
  • Alert management of potentially serious issues.
  • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
  • Create a spa environment and experience to ensure the guest’s spa experience is superior in service and value.
  • Maintain adequate spa inventories and ensure facilities are prepared for daily services.
  • Promote teamwork and quality service through daily communications and coordination with other departments.
  • Perform other duties as assigned.

 

REQUIREMENTS:

  • High school diploma
  • Minimum 3 years supervisory experience in a Spa or similar setting
  • Minimum 3 years esthetician therapy experience
  • Esthetician certification
  • Excellent communicator – both verbally and written
  • Excellent proven customer service skills
  • Must be available to work weekends and most holidays.
  • Own transportation to location – not on a bus route