Assistant Manager

We are hiring on behalf of our client an Assistant Manager who will assist in the day to day administration, financial and managerial tasks for a student resident property in Ottawa. Reporting directly to the General Manager, you will be involved in the supervising and co-ordination of the entire operation as well as ensuring that resident retention is at full occupancy. We are looking for someone who has excellent communication skills, able to demonstrate leadership, and delegation, as well as a strong background in property leasing and accounts receivable.

START DATE: As soon as possible

SALARY: $50,000 to $55,000 plus bonus

RESPONSIBILITIES:

  • Completing duties as assigned by the General Manager
  • Plan and delegate daily work assignments
  • Assist with the planning and managing of the daily operations of the property
  • Assist in the operational expenses and budgets, as well as assisting with invoicing, processing payments and collecting rent
  • Maintain resident ledger accounts, as well as reconciling final account statements
  • Oversee tenant move-in and move-outs
  • Schedule and attend hearings with the Landlord and Tenant Board (LTB)
  • Work closely with the Accounts Manager to manage financial changes to rents
  • Work closely with the Leasing and Marketing Manager to develop new leasing and marketing strategies
  • Work closely with the Maintenance Manager to process work orders
  • Direct and supervise, maintaining strong communication with all staff members and internal department at the property
  • Ensuring safety and well being and concerns of all residents are being met in a respectful and efficient manner
  • Ensuring the best customer service is provided by all team members
  • Other administration duties as assigned

REQUIREMENTS:

  • College Diploma or University Degree
  • Minimum of 2 years property management experience or equivalent management experience preferred
  • Invoicing and Account Receivable experience
  • Experience with property management software such as Yardi preferred
  • Property Leasing experience preferred
  • Marketing experience preferred
  • Superior verbal and written communication skills
  • Superior budgetary and decision making abilities
  • Excellent employee management skills
  • Able to provide leadership to staff